PRIVATE POLICY

Kelly Bragg Design is dedicated to protecting the privacy of each and every one of our clients. We will not, under any circumstances, disclose any information regarding our customers or visitors to any third parties.


COMMUNICATIONS 
If you have purchased a product or service from Kelly Bragg Design, we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us when you subscribe to our mailing list. Subscribers have the option to unsubscribe from marketing communications at any time.
If you no longer wish to receive communications from KBD, you may opt-out by clicking on the "unsubscribe" link located at the bottom of our emails. Unsubscribing will suspend your e-mail notifications from KBD. You are always welcome back! If you choose to sign up again, you will begin receiving email communications from KBD again.

INFORMATION
If you would like to verify the information you have submitted to Kelly Bragg Design, you may do so by contacting us via e-mail at kelly@kellybraggdesign.com. Because we value the security of your personal information, we have procedures in place to protect your account with KBD. Please be aware, we may request that you provide proof of your identity prior to the communication and or release of any account information. KBD is not responsible for any information we provide in response to a request from someone using your identity. Please keep your information safe!

SECURITY
The security of your personal information is very important to us. You can be assured that all sensitive information will be handled with discretion. Your personal information is maintained through secure networks and is only accessible by a limited number of our staff who have been granted access rights and are required to keep the information confidential. For security reasons, no personal checks are accepted for payments.

 

CONTACT

We are always happy to hear from our clients, and we are always grateful for any feedback to ensure our clients are completely satisfied with the service we provide. If you have any questions, comments, or feedback, please contact us via email at kelly@kellybraggdesign.com.

UPDATES
We reserve the right to modify services, products, pricing and our privacy statement at any time, with a notice of this change being posted here on this page. Email kelly@kellybraggdesign.com with any questions.

 
REFUND & EXCHANGE POLICY

All apparel, merchandise and digital products are final sale. There will be no returns or exchanges. If you receive a defective product, please contact us at kelly@kellybraggdesign.com within 3 business days of receiving your order. If your item is found to be defective, we will allow an exchange. We will not allow an exchange if the item has any signs of being used or worn or if you have not contacted us within the time allotted. 

 

If after review, KBD decides to move forward with an exchange, we will notify you. At that time, you will be responsible for the shipping costs to return the item(s) back to us. A tracking number is required, and should be emailed to us for your return to be processed. If you return an item without a tracking number KBD can not be held responsible if we do not receive the returned item(s). KBD is not responsible for lost or stolen items. Please allow 5-7 days processing for returns. We reserve the right to refuse any exchange.

 
SHIPPING & HANDLING POLICY

After your order is placed, please allow 5-7 business days to process and verify credit card authorization before we ship your order. Shipping is 3-5 days, and all orders are shipped via USPS. When your order is shipped we will email you with your order's tracking information.

 

KBD is not responsible for lost or stolen items, post office carrier delays, natural disaster delays, or delays due to holidays.

© 2018 Kelly Bragg Design | Policies

  • Facebook
  • LinkedIn
  • Instagram
  • Pinterest